QCF Details

QCFs are recognised vocational qualifications providing the necessary skills to employees to ensure maximum potential. This is one of the most cost – effective ways for employers to attract, develop and retain quality staff.

QCF qualifications are provided at various levels and in the following sectors:

  • Customer Service
  • Business Administration
  • Warehousing and Storage
  • Retail Skills
  • IT
  • Team Leading
  • Sales
  • Food and Beverage
  • Management
Levels Definitions
Level 1 Competence which involves the application of knowledge in the performance of a range of varied work activities, most of which may be routine and predictable.
Level 2 Competence which involves the application of knowledge in a significant range of varied work activities, performed in a variety of contexts. Some of these activities are complex or non-routine and there is some individual responsibility or autonomy. Collaboration with others, perhaps through membership of a work group or team, may often be a requirement.
Level 3 Competence which involves the application of knowledge in a broad range of varied work activities performed in a wide variety of contexts, most of which are complex and non-routine. There is considerable responsibility and autonomy and control or guidance of others is often required.
Level 4 Competence which involves the application of knowledge in a broad range of complex, technical or professional work activities performed in a variety of contexts and with a substantial degree of personal responsibility and autonomy. Responsibility for the work of others and the allocation of resources is often present.

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