LEARNER MATERIALS 
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Here we have provided a section for Mock Papers availiable for download.

Please click on the type of mock paper you require, download it, complete it and send your answers to your assessor for marking.

Good Luck!


Key Skills

AON 1 Jan 2002.pdfCOMM 1 May 2002.pdf
AON 2 Jan 2002.pdfCOMM 2 May 2002.pdf


Technical Certificates

Customer Services

Customer Services Technical Certificate SAMPLE questions Level 2.pdfCustomer Service Level 3 Sample Questions.pdf

Business Administration

Sample questions Business Administration Level 2.pdfBusiness Administration Level 3 Sample Questions.pdf

Retail

Retail Technical Certificate SAMPLE questions Level 2.pdfRetail Technical Certificate SAMPLE questions Level 3.pdf

Team Leading

Sample Questions Team Leading Level 2.pdf

Management

Sample Questions Management level 3.pdf

Equality and Diversity Materials

Equality and Diversity Information Pack

Equality and Diversity Information Pack.pdf

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