An Operations/Departmental Manager Higher Apprentice manages teams and/or projects. Achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy.
Accountable to a more senior manager or business owner. Working in the private, public or voluntary sector and in all sizes of organisation, specific responsibilities and job titles will vary. The knowledge, skills and behaviours needed will be the same whatever the role.
Key responsibilities may include:
- Creating and delivering operational plans
- Managing projects
- Leading and managing teams
- Managing change
- Financial and resource management
- Talent management
- Coaching and mentoring
Roles may include:
- Operations Manager
- Regional Manager
- Divisional Manager
- Department Manager
- Specialist managers.
The Operations/Departmental Manager Higher Apprenticeship focuses on improving efficiency and gaining a better understanding of team structure, while improving management techniques.
Through all these responsibilities, The Operations/Departmental Manager Higher Apprenticeship provides enhanced understanding of managing a team, also how you can mould your workforce to improve productivity.